Timothy
McPherson
One
Malcolm Road
Blanton, Minnesota 89645
(555) 555-5555
mcpherson@abc.com
Profile
Results-oriented
manager with proven ability to manage operations, coordinate sales programs, and
consistently meet productivity and profit goals. Record of success in sales, sales
management, and project management. Accustomed to working in transitional and
rapidly changing business environments. -
Dedicated teamworker with ability to build rapport with staff, improve morale,
and motivate employees through effective training and positive reinforcement.
- Conscientious and hard working with strong
work ethic.
- Skilled in developing training
programs, policies / procedures, and sales processes.
-
Computer literate. Experienced in using Windows, Word, WordPerfect, Excel, and
PowerPoint.
Experience ADVO
TELEPHONY SERVICE • Blanton, Minnesota
Project Manager (1998-2000)
Served as member of four-person transition team that consolidated Advo operations
centers throughout the country. Prepared local offices and assisted with planning
for post-consolidation operations. Communicated detailed instructions on new processes,
procedures, and problem solving methods. Prepared weekly progress reports for
regional managers. -
Developed
timeline that ensured 100 percent pre-conversion readiness. -
Consolidated an offset
process that saved employer $187,000+ annually.
Created new process that substantially reduced labor costs by cutting more than
1,000 manpower hours each month. -
Negotiated contract that generated revenues of more than $1,200 a month. -
Provided training to employees (company-wide)
on the new software platform. Account
Manager (1997-1998)
Serviced existing account base and implemented sales
program that increased account sales volume. -
By improving sales efficiency, enabled sales team to focus on upselling to existing
customer base and develop more referral business. -
Developed
sales promotions that increased monthly sales volume 100 percent over a 12-month
period. - Increased referral business
by developing incentive programs (for both sales staff and customers).
-
Reduced staff turnover to less than 5 percent annually.
Branch
Sales Manager (1997)
Tasked with turning around office with low sales
volume (25 percent of goal) and low employee morale. Assessed and resolved problems,
prepared budget, and oversaw staffing functions. Oversaw sales, customer service,
advertising, and inventory management. Education
UNIVERSITY OF OREGON
• Eugene, Oregon
Master of Business Administration (1992)
Awards - Named
"NW Regional Field Manager of the Year" in 1999.
- Recipient
of Advo Telephony's National Leadership Award, 1998.
- Named
"Rookie of the Year" in 1997.
Projects Kudos
To
the Prospective Employer
of Tim McPherson:
Tim
McPherson has been employed with Advo Telephony since 1997 and is presently serving
as project manager during our regional restructuring project. Tim
was one of our best producers as a rookie, and quickly rose through the ranks.
He excelled in every area. In addition to breaking most of our existing sales
records, he demonstrated a strong work ethic and a consistent bottom-line mentality. Unfortunately,
Advo's restructuring necessitates closure of the local office. We've offered Tim
a sales management position in San Diego, but his heart is set on staying near
his family in Minnesota. Tim
McPherson is a real professional and an excellent human being. If I can provide
information to support his candidacy, please contact me by telephone or e-mail. Regards, National
Sales Manager, Advo Telephony Service
Office: (555) 909-0985
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©
2001, Pat Kendall, All Rights Reserves
ResumeIQ@aol.com
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